devtrackers.gg
almost 3 years
ago -
EA_Mako
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Hey @zawarduoismin,
Based on what you mentioned here it sounds as though you've linked your PSN account to a different EA Account and not the same one as before, right?
This would be why you're now missing everything you had earned earlier. That progress is saved to the EA Account where it's first earned, so unlinking from that account will cause that to be lost.
This can't be transferred from one account to another, so the only way to restore that content would be to re-link your PSN to the original EA Account.
If you run into any difficulty with that, please do reach out to support directly so they can take a look at the account with you.
