over 4 years ago - EA_Kent - Direct link

Hi @IAmRudyTab

 

In some cases this error can actually happen due to connectivity issues. Let's try running through some connection troubleshooting steps to see if that helps with the errors. 

 

First, I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website. Those can tackle a lot of the most common connectivity issues. If it does keep happening after that check out the PS4-specific steps as well. 

 

Let us know if you're still running into that same error message afterward. 

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

Hey @johnmiceter


That particular error is something the Apex Legends team is investigating. I've heard from a few people that switching to a different datacenter or power cycling your system can help get around it. 

 

 

/Kent

Kent.png





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