over 2 years ago - EA_Illium - Direct link

Hi @modoruu Thanks for sharing your feedback and experience with the community, however, please note we are unable to assist with accounts or account-related issues on Answers HQ. 

 

If your account is actioned and banned by TOS you will have to reach out to TOS to dispute the ban. If they have performed an investigation and denied appealing your ban, we would be unable to offer additional actions or assistance here on the forums or through our live support. 

 

For more information on bans I would recommend checking out our links below:

 

 Thanks!

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over 2 years ago - EA_Illium - Direct link

HI @modoruu Thanks for sharing this information, I would be happy to take any feedback you have. However, we are unable to offer additional support or options if your ban appeal has been denied (counting for here on the forums, or with our live support). 

Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
almost 2 years ago - EA_Lanna - Direct link
Hi folks,

I'm closing the thread out here to limit necroposting. Future readers, please follow the advice shared in the thread to get further assistance with any bans/suspensions you may have.

- EA_Lanna
Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds