almost 2 years ago - EA_Mako - Direct link

Hey @Fbommer,

 

Sorry to hear you're still waiting on those Apex Coins. I do see a number of email cases open in addition to the one that received a couple replies so far.

 

In this case I would try using one of our live support options rather than emails as these are typically a bit faster to have situations like this addressed.

 

When you're creating a case using Apex Legends  | [Platform] | Orders  | Order not received should be your best bet for a chat or callback, depending on your location and the current time.

 

Alternatively you can also speak with support over Twitter or Facebook instead if either of those are options. Those would be more in line with the chat options if you've not been able to get this cleared up via email. Please be sure to have these screenshots available and they should be able to assist from that point, thanks!

Mako.png





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