[2021] Can't buy apex packs

@KawaiiiSheep Which platform are you playing on? To confirm do you get any error messages?

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@KawaiiiSheep @g0d_mj To confirm is it just the apex Pack tab that is greyed out, can you select the store tab? would you be able to share a screenshot?

 

Also to confirm have you already tried to go through our connection steps, Basic:

 

• PC Advanced connection steps  
• Xbox Advanced Connection Steps  
• PlayStation Advanced connection step  

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Hi, in certain cases - the main one being if you have your region set as Belgium - where Apex Packs will not be purchasable.

@KawaiiiSheep To clarify, datacenter choice isn't a factor. In your case, I believe your account/region settings have you in Belgium. 

If you log into your account page you'll see your account/region settings: https://myaccount.ea.com/cp-ui/aboutme/index?gameId=ebisu