almost 3 years ago - EA_Mako - Direct link

Hey @R3N3GADE-JOK3R,

 

When we send out a notification for account actions like this you should see the general reasoning as you've mentioned here.

 

The information does not get too detailed beyond that as that would help those who wish to bypass our detection methods have an easier time of doing so.

 

That said however, if you submit an appeal our Terms of Service team can absolutely review the activity on the account and our records to investigate the situation for you again.

 

They'll reach back out via email to let you know what they've found as soon as that investigation is complete.

Mako.png