almost 4 years ago - EA_Kent - Direct link

@j_watson1646 

 

Thanks for the details!

 

When you've got a chance would you be able to try rebuilding the database on your PS4 to see if that helps at all? If this is happening because of corrupt files in the database that may help fix this. 

 

To rebuild the database first start up the PS4 in Safe Mode then select the Rebuild Database option when the menu comes up. Let me know how that goes when you can. Thanks again!

 

 

/Kent

almost 4 years ago - EA_Kent - Direct link

@j_watson1646 

 

You're welcome!

 

Thanks for following up and letting me know you were able to get it figured out. 

 

 

/Kent