about 4 years ago - EA_Illium - Direct link
@martinjuke562 Have you been able to get into a match? Illium.png

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over 1 year ago - EA_Aljo - Direct link

Hey there, @syddakid02 

 

Thanks for reaching out about this. Let's see if clearing the personal saved data will help. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

 

  • Press the Guide button and then highlight the Apex Legends tile.
  • Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
  • Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

Let me know what happens.

Aljo.png