[2021] Heirlooms

Hi @badazzspirit We are unable to assist with missing items in-game, for any potentially missing content please reach out to our support team to look into this further. 

 

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@badazzspirit Did it show it was connecting you to an agent, or did you get an error when trying to connect?

Can you try clearing your cookies/cache or your browser's incognito mode?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@badazzspirit Wanted to check if we are still running into issues, or if you were able to try the steps above?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Hi @my681j2l4vtb,

heirlooms are supposed to be something very special, and they really aren't that common.

But no worries, if you've played for a long time and still didn't get one it's just a matter of time because you will get a guaranteed heirloom with your 500th pack.

-Vendcera