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about 5 years
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EA_Cade
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@ScarySquirrel Does this persist if you set the sound settings to Stereo Uncompressed on the console?
@ScarySquirrel Does this persist if you set the sound settings to Stereo Uncompressed on the console?
@ScarySquirrel Does this persist if you set the sound settings to Stereo Uncompressed on the console?
-EA_Cade@ScarySquirrel Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?
This will force the console to clear the cache, hopefully resolving the issue as well.
@ScarySquirrel Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?
This will force the console to clear the cache, hopefully resolving the issue as well.
-EA_CadeDo you know if the sound cuts out if you use a different headset, such as the standard Xbox One headset just to determine whether it might be related to that specific type of hardware for our game?
I know it's not ideal but a reinstall of the game could be worth a shot if you have some time to do that real quick.
Do you know if the sound cuts out if you use a different headset, such as the standard Xbox One headset just to determine whether it might be related to that specific type of hardware for our game?
I know it's not ideal but a reinstall of the game could be worth a shot if you have some time to do that real quick.
@ScarySquirrel Sorry for the delay - can you confirm if this is still happening after the latest patch?
-EA_Cade@ScarySquirrel Sorry for the delay - can you confirm if this is still happening after the latest patch?