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EA_Cade
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@ScarySquirrel Does this persist if you set the sound settings to Stereo Uncompressed on the console?
-EA_Cade@ScarySquirrel Does this persist if you set the sound settings to Stereo Uncompressed on the console?
-EA_Cade@ScarySquirrel Does this persist if you set the sound settings to Stereo Uncompressed on the console?
@ScarySquirrel Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?
This will force the console to clear the cache, hopefully resolving the issue as well.
-EA_Cade@ScarySquirrel Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?
This will force the console to clear the cache, hopefully resolving the issue as well.
Do you know if the sound cuts out if you use a different headset, such as the standard Xbox One headset just to determine whether it might be related to that specific type of hardware for our game?
I know it's not ideal but a reinstall of the game could be worth a shot if you have some time to do that real quick.
Do you know if the sound cuts out if you use a different headset, such as the standard Xbox One headset just to determine whether it might be related to that specific type of hardware for our game?
I know it's not ideal but a reinstall of the game could be worth a shot if you have some time to do that real quick.
@ScarySquirrel Sorry for the delay - can you confirm if this is still happening after the latest patch?
-EA_Cade@ScarySquirrel Sorry for the delay - can you confirm if this is still happening after the latest patch?