4 months ago - EA_Kent - Direct link

Hey @bkloc4189

 

Are you still running into this same issue? If so, can we try running through some troubleshooting steps to see if that helps at all? 

 

A good place to start off would be with the basic connectivity steps over at the EA Help website. If it keeps happening after that please try running through the PlayStation-specific steps as well. Let me know if you're still running into the same issue after that. Thanks!

 

 

/Kent

18 days ago - EA_Kent - Direct link

Hi @FYRE_BKB

 

Are you also playing on PS4, or do you play on a different platform? 

 

 

/Kent






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Stay Home. Play Together.
In a time when we need to stay physically apart, it’s amazing to see how people are using games as a way to be together. We want to share these inspiring stories with the world and help everyone find more ways to connect through play. Stay safe. Stay home. Play together.


FYRE_BKB
EA community forums for players to get player-to-player support, ask questions, share their game and troubleshooting experience.


PlayStation connection troubleshooting
If you can't get online or get disconnected from our servers on PlayStation, troubleshoot your connection to fix issues connecting to an EA game.


Connection troubleshooting
If you can't connect online or get disconnected from our servers, troubleshoot your connection to fix issues you may have when connecting to an EA game.


bkloc4189
EA community forums for players to get player-to-player support, ask questions, share their game and troubleshooting experience.


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