almost 2 years ago - EA_Aljo - Direct link

Hi there, @Henridoesntcare 

 

We're not able to help with banned accounts through Answers HQ. For more information, as well as instructions on submitting a dispute, please see the following article. Thank you.

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almost 2 years ago - EA_Aljo - Direct link

@Henridoesntcare 

 

Unfortunately, I can't speed up the process. We'll have to wait for Terms of Service to review your account. You'll be emailed when that happens.

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almost 2 years ago - EA_Aljo - Direct link

@Henridoesntcare 

 

Unfortunately, I don't have any details on this. It's in the hands of Terms of Service. You'll just have to wait until they respond.

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almost 2 years ago - EA_Aljo - Direct link

@Henridoesntcare 

 

Sending an email every day is not going to get you a faster response. You just need to wait for a response. I'm very sorry, but there is nothing at all we can do through Answers HQ to help with this. You're welcome to try contacting an advisor to see if they have any other details by opening a case here.

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almost 2 years ago - EA_Aljo - Direct link

@Henridoesntcare 

 

I wish there were more that could be done through Answers HQ, but that's not the case, unfortunately. You can try contacting an advisor to see if they have any other details. To do that, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support.

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