[2022] Cannot play EA games on PS5

Hey @Anonymous,

I'm afraid we're unable to review or change any account information via the forums, sorry.

If you've tried resetting the password multiple times without any success, this sounds more like your PSN account is linked to an older or inactive EA Account.

At that point you would need to speak with support to locate and verify the account using your PSN before any changes can be made.

If they've been unable to verify the account or otherwise update the login or link information that's not something we'd be able to do either.

If you prefer you can also speak with them over Twitter or Facebook instead.