about 1 year ago - EA_David - Direct link
Hi, ranks decay over time, every time there's a split (so twice per season) folks will lose 1.5 ranks.
Could this be what's happening here? When were you last verified as in Plat 3? David.png
about 1 year ago - EA_Lanna - Direct link
Closing thread to limit necroposting. Moved new posts into current bug report thread here: https://answers.ea.com/t5/Bug-Reports/Rank-resetting-to-Rookie-Users-gaining-0-RP/m-p/12302439#M9414...

Lanna.png____________________________________________________________


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