over 4 years ago - EA_Kent - Direct link

Hey @Fratzy1

 

I'm wondering if there's something else taking focus from the game window so that you're not able to actually interact with anything. We have been working on fixing an issue with the Origin client taking focus in some situations, which might be happening here as well. 

 

When you have a chance can you try this for me? 

 

1. Close Origin and its services processes (OriginWebHelperService.exe and OriginClientService.exe). 
2. Delete all files in the following folders: 
- "C:\ProgramData\Electronic Arts\EA Services\License"
- "C:\Users\\AppData\Local\Electronic Arts\EA Services\License"

3. Start Origin back up again

 

Let me know if it keeps happening after that. Thanks!

 

 

/Kent

over 4 years ago - EA_Kent - Direct link

@Fratzy1 

 

Nice! Thanks for letting me know it helped. I'm glad to hear it's back to normal for you now! 

 

 

/Kent






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