almost 3 years
ago -
EA_Mako
-
Direct link
Hey @irongrid83,
Sorry to hear you still haven't gotten those Apex coins. Those typically shouldn't take longer than 24 hours to show up, if not sooner, so we can definitely take a look to see what's going on since you've been waiting nearly double that time.
We will need to verify some additional proof of purchase info for those transactions, so please be sure to have those screenshots available.
From there you'll want to reach out to an advisor directly so they can take a look at the account with you and get this cleared up. If you prefer you can also speak with them over Twitter or Facebook instead.