[2020] Apex crashes whenever I get a notification

Hey @AllNamesRTaken01. 

Let's take a look and see if we can help out with the crashes you've been seeing. 

First, can you try repairing Apex Legends in Origin to see if that helps at all? If there's an issue with corrupted game files causing the crash a repair might help. If you right-click on the game in the Origin Library you'll see a Repair Option when the menu comes up. Let me know how that goes when you have the chance. 

Thanks!

/Kent

@AllNamesRTaken01 

Gotcha, thanks for giving it a shot!

What happens if you start up your PC in a Clean Boot before launching Apex Legends? If there's something else running in the background that could be causing these crashes that my help to get around it. 

For more information on how to set one up check out the EA Help website. Let me know how that goes once you have a chance. Thanks again. 

/Kent

@AllNamesRTaken01 

Thanks for giving it a shot for me. 

When you have a chance could you grab a DxDiag and share it here so I can take a look? For more info on how to pull one up check out the EA Help website. 

Once you have the text file please attach it to this thread. Thanks again. 

/Kent

@AllNamesRTaken01 

No worries, thanks for taking the time to follow up!

Looking at the diagnostics section in the DxDiag I did notice that radeonsoftware.exe appears to be crashing pretty often. I wonder if these crashes may be related to what you're seeing with Apex Legends. 

Have you checked to see if there might be any updates available for the Radeon software on your PC? 

/Kent

@AllNamesRTaken01 

No worries!

Thanks for following up and letting me know it helped. That's good to hear! 

/Kent