9 months ago - EA_Mako - Direct link

Hey @Nakosou,

 

I'm afraid we cannot make any changes to your account via the forums, including changing or removing bans.

 

You'll need to create an appeal to have the Terms of Service team take another look at the situation.

 

If you've already sent in multiple appeals and they've declined to remove the ban, that is not something we'll be able to change here either, sorry.

Mako.png
6 months ago - EA_Lanna - Direct link

Hi @Ak1ces,

 

At the moment the following languages are supported on Answers HQ: 

I'm locking this topic for now but please, feel free to repost it in any of the languages listed above in the appropriate forum.


You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: go.ea.com/HowToEAHelp 

 

In case of a banned account, please reach out directly to our Terms of Service team.

 

Thanks!

Lanna.png____________________________________________________________


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