over 4 years ago - EA_Kent - Direct link

Hi @Mrdotcomunist


When you've got a chance would you mind sharing a DxDiag so we can take a look? For more details on how to pull one up check out the EA Help website

 

Once you have the text file please attach it to this thread. Thank you!

 

 

/Kent

Kent.png
over 4 years ago - EA_Kent - Direct link

@Mrdotcomunist 

 

I appreciate it!

 

Have you been keeping an eye on your hardware temperatures while Apex Legends is running? What you're seeing looks like the kind of graphic artifacts that can happen when the GPU is running a bit too hot. I'm wondering if that might be happening here as well. 

 

How do your temperatures look? Are they normal? 

 

 

/Kent

Kent.png
over 4 years ago - EA_Kent - Direct link

@Mrdotcomunist 

 

Thanks for checking! 80 degrees might be a bit high, but that should still be within the acceptable temperature range for most video cards. 

 

What happens if you try starting up your PC in a Clean Boot before you launch Origin? If there's something else running on the PC that could be causing this, a Clean Boot might help to get around it. For more info on how to set one up check out the EA Help website

 

Let me know how that goes when you have a chance. Thanks again. 

 

 

/Kent

 

 

Kent.png





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