[2023] NEVER GOT WHAT I BOUGHT

Hey @BeachBruh8601,

 

Sorry to hear those coins still haven't shown up for you. 

 

We are unable to make any changes to your account on the forums, so if these are still missing you will need to speak with support so they can get this straightened out. 

 

If you never heard back from your initial case, please create a new case. I would suggest using the chat option rather than email, if that's available. If you prefer you can also speak with them over Twitter or Facebook instead.

 

Please be sure you have these proof of purchase screenshots available when reaching out and our support team will be able to help clear this up.

Hey @BeachBruh8601,

It sounds like there may have been some miscommunication there, as there certainly aren't 30 pieces of proof required to assist with a situation like this.

The link above shows the specific 3 - 4 screenshots that are needed, however you would need to speak with support regarding any alternatives as this is not something we can look into on the forums.