over 3 years ago - EA_Aljo - Direct link

@FightingChance 

 

Did you run this test on a wired connection? You're getting packet loss on a few hops. You also have a somewhat higher than usual connection to the router. This makes it looks like the test was done wirelessly. It would need to be wired to accurately reflect the connection you play on.

Aljo.png
over 3 years ago - EA_Aljo - Direct link

@FightingChance 

 

The connection to your router looks fine in the new test. You're getting some high worst ping times though and a little packet loss before you reach our test server. Can you try opening the ports for Apex? They are listed here.

Aljo.png
over 3 years ago - EA_Aljo - Direct link

@FightingChance 

 

Thanks for the update! It's good to know this helped. I've had my own frustrating experiences with those combo modem/router units supplied by ISPs. Having my own separate modem and router made a big difference and highly improved my connection. This also gives you a lot more freedom for managing your network. If you have any other issues, please let us know. Have fun!

Aljo.png





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