Hi @xLucid1.
I'm sorry, but account issues are not something we can investigate here on Answers HQ. The Account Recovery team would need to review the account and see if they can help update the email address.
If they were unable to verify the account using the information provided so far, I can only suggest following up with them to see if there is any other information they could use to move forward.
/Kent
Try resetting your account password if you haven't already given that a shot. It often helps get past the "invalid account" message. You can find more info on how to reset it over at the EA Help website.
If you're still getting the same error after you've already changed the password it would be best to get in touch with the EA Help team so they can take a look at your account. For more details on how to create a case with them visit the EA Help site. You could also speak with them through Facebook or Twitter instead, if you prefer.
/Kent
Hey @vhgf2rkyo5u1,
Apologies for the late reply on this. When you have the chance please reach out to the EA Help team so they can take a look at your account. Unfortunately an issue like this isn't something we can help with over Answers HQ.
You can find more information on how to set up a case with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook as well.
/Kent
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