about 1 month ago - EA_Illium - Direct link

Hey @csj711 

 

Thanks for taking a moment to reach out to the Apex Legends community here on Answers HQ!

 

To confirm if your account, or anyone you know, has potentially had their account access by someone else I would recommend reaching out to our support for further account assistance. 

 

Create a support ticket on our help site with this link.

 

You can also check out the following Help Articles on what to do is someone has accessed your account and how to keep it safe. 

 

Additional, if you do come across anyone who may potentially be breaking our rules, be sure to report them using our Help Article:

 

Report players for cheating, abuse, and harassment

 

From there they will look into the report and take the appropriate action if needed.

 

Please Note, We are unable to assist with reports of players who may be breaking our fair play rules here on Answers HQ. Please see our Forum Rules & Guidelines. 

 

Cheers, 


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about 1 month ago - EA_Illium - Direct link

Hey @csj711 

 

Apologies but to confirm are you wanting an update on a potential email you recieved about a report you made?

 

If so, as mentioned above we are unable to assist with reports here on Answers HQ, so we would not have additional information or details to share with you. 

 

As I last mentioned, if you come across someone breaking our User Agreement or fair play rules please report them and the appropriate team can investigate. 

 

Thanks!


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


about 1 month ago - EA_Illium - Direct link
Hi @csj711, we are unable to assist with reports here on Answers HQ, so we would not have additional information or details to share with you.

As I last mentioned, if you come across someone breaking our User Agreement or fair play rules please report them and the appropriate team can investigate.

Thanks!


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.