Original Post — Direct link
I just bought this game its my first time playing it and I was looking forward to playing it with my friends when on my first casual match I got kicked and permanently banned for cheating but the thing is I don't even cheat like I said I'm new to this game and I don't cheat on games nor would I know where to even buy cheats for this game so I just want to know if I can get a refund or maybe the ban removed cause I feel like this is unfair when I just wanted to enjoy and stream this game with friends my IGN on R6 is Sariel.G2
almost 4 years ago - Ubi-Orion - Direct link
Originally Posted by Sariel.G2
I just bought this game its my first time playing it and I was looking forward to playing it with my friends when on my first casual match I got kicked and permanently banned for cheating but the thing is I don't even cheat like I said I'm new to this game and I don't cheat on games nor would I know where to even buy cheats for this game so I just want to know if I can get a refund or maybe the ban removed cause I feel like this is unfair when I just wanted to enjoy and stream this game with friends my IGN on R6 is Sariel.G2
Hey there.

We can look into this ban for you but we cannot do this over the forums I'm afraid. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks.
7 months ago - EA_Barry - Direct link

@Qbikk87 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png