over 4 years ago - EA_Kent - Direct link

Hi @krod776

 

Are you still getting the same error message when you're trying to log in? If so, can you let me know which platform you're playing on? 

 

 

/Kent

Kent.png
over 4 years ago - EA_Kent - Direct link

@xnaaaay 

 

Which platform do you play on? Could you share the full error message that you're seeing when you try to sign in? 

 

 

/Kent

Kent.png
over 4 years ago - EA_Kent - Direct link

Thanks for the details everyone. 

 

If you're getting the "invalid account" error message can you try resetting the password for your EA Account to see if that helps at all? I've heard from others who said they stopped seeing this error after it was reset. 

 

For more information on how to reset the password check out the EA Help website. Let me know how it goes when you can. 

 

 

/Kent

Kent.png





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