over 4 years ago - EA_Kent - Direct link

Hi @Kenji-Kunn

 

When you've got the chance please reach out to the EA Help team so they can pull up your account and help out with those coins. I'm afraid it's not something we can look into here on Answers HQ. 

 

For more details on how to set up a case with them check out the EA Help website. If you rather you can also speak with them via Twitter or Facebook as well. 

 

 

/Kent

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over 4 years ago - EA_Kent - Direct link

Hey @drunkcop94

 

I'm sorry to hear you've been having trouble getting this sorted out. If you're not seeing any contact options on the Help site it may be outside of the contact hours for your location.

 

If you have a way to do so, you could also try speaking with the team through Facebook or Twitter as well. The team who works on those channels should also be able to look into this. 

 

 

/Kent

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3 days ago - EA_Barry - Direct link

@11243576 

 

This is an old thread, I will lock it for now but you can contact us as above or create a new topic, thanks.

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