about 4 years ago - EA_Aljo - Direct link

Hi there, @FrozenZentred.

 

Unfortunately, we can't refund accidental purchases. It would be best to secure your PC/console better so others aren't able to log in to your account without your knowledge.

about 4 years ago - EA_Aljo - Direct link

@FrozenZentred 

 

You can try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They will let you know if anything can be done.

almost 4 years ago - EA_Aljo - Direct link

Hello, @Ajaxx97052.

 

Please see my previous message for contacting support. Thanks!

10 days ago - EA_Pulsar - Direct link

Hey @5141431 

In-game purchases are final and cannot be refunded. 

EA_PulsarAHQ