almost 2 years ago - EA_Darko - Direct link

Hey @arcadefl when it comes to an EA account you can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime

 

That means if you unlink a Steam gamertag from your EA Account, you can’t link a different Steam gamertag to it in the future.

 

Darko

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almost 2 years ago - EA_Darko - Direct link

Hey @arcadefl it is not possible to change how this works.

 

I understand you are frustrated and it's an outlier situation due to your account being stolen but in this situation, if our live support has advised that there is nothing they can do then this would be the case. 

Darko

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over 1 year ago - EA_Lanna - Direct link

Hi @fi9ure

 

Steam accounts can be unlinked, but you'd need the support team's help to do so. Saying that there are risks involved. Please take a moment to read through them so you're aware of what may happen before going ahead with unblinking it: Unlink your platform accounts from your EA Account

 

Thanks,

 

EA_Lanna

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over 1 year ago - EA_Lanna - Direct link
Hi @fi9ure,

I understand it's not showing up a Steam account but when you try to connect one up, it's telling you there already is one. It might be a visual bug that causes it not to display on your profile when you check and the support team can look into that for you. If there is, the solution is to unlink it but you should be aware that unlinking can be risky before going ahead with it.

- EA_Lanna Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds