about 1 year ago - EA_Aljo - Direct link

Hi there, @tomyrico893670 

 

Thanks for reaching out to us. Is your console possibly overheating? Make sure the vents are free of any debris and your console is in a well ventilated location. Also, do you have Apex installed on the internal hard drive or do you use an external one? 

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about 1 year ago - EA_Aljo - Direct link

@reconzero 

 

Thanks for those details. Have you tried any troubleshooting steps yet? If so, what did you attempt?

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about 1 year ago - EA_Aljo - Direct link

@reconzero 

 

We'll just go through some troubleshooting then. First, can you answer my previous question about your console possibly overheating?

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