Hi there, @Pricey13461346
For help with missing content, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
When your accounts are unlinked, all progress and content on all EA games will be lost. Unfortunately, we're not able to replace them. I'm very sorry 
I'm very sorry, but we can't help with missing content through Answers HQ. If support isn't able to replace the shards, unfortunately, there isn't anything we can do.
Hey @Octane223431 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product APEX
Then select 'PC
Manage my Account'
Finally, you can choose to begin a chat or request a call back.
Darko
devtrackers.gg