over 2 years ago - EA_Aljo - Direct link

Hi there, @Godfather_Smoove 

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Aljo.png
over 2 years ago - EA_Aljo - Direct link

@JuiceRocket 

 

When you switch between wireless and wired, are you power cycling your Xbox, modem and router? If not, switch back to a wire and go through those power cycling steps again. If that still doesn't help, try using alternate DNS settings with these steps: from the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.

 

@Godfather_Smoove 

 

Try those same instructions for alternate DNS settings. Also, are you on a wired or wireless connection?

Aljo.png
over 2 years ago - EA_Aljo - Direct link

@Godfather_Smoove 

 

That's great there's an improvement. We can still go through some troubleshooting to see if that lag can be improved. Are you on a wired or wireless connection?

Aljo.png
over 2 years ago - EA_Aljo - Direct link

@Godfather_Smoove 

 

Wireless is probably the issue. As a test, would you be able to move within a wire's reach? That would at least let you know if wireless is causing the lag.

Aljo.png





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