over 2 years ago - EA_Aljo - Direct link

Hi there, @3d01cb7ff4f5a011d720bccee06dfe2f 

 

If you're talking about the Xbox gamertag being linked to an EA account that you no longer know the email for, that would need to be handled by one of our advisors and not Microsoft support. They will need to take you through the account recovery process. If you did that and they couldn't verify ownership, they won't be able to provide any information or make any changes on the account. If you have an EA Play subscription, you can download one of our sports games. They will display the email address of your account in the settings.

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over 2 years ago - EA_Aljo - Direct link

Hello, @OG_williethebot 

 

You'll need to contact an advisor to see if anything can be done. A case can be opened here.

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