about 1 year ago - EA_Mako - Direct link

Hey @k14lb3,

 

An heirloom refund / swap feature of some sort is certainly a request we've seen, though currently I'm afraid that's not possible, sorry.

 

We'll certainly continue to pass the sentiment along, but that's sadly not something we can manually swap out either.

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4 months ago - EA_QueenBee - Direct link
Hey @jamaulontwitch,

Unfortunately it isn't possible to refund heirlooms.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
4 months ago - EA_QueenBee - Direct link
Hey @Glitched_Demons,

Unfortuantely we can't refund any in-game purchases in Apex.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
about 2 months ago - EA_QueenBee - Direct link
Hey @FabriceNoRas,

Unfortunately it's not possible to refund or exchange heirlooms, no. I can only recommend that you stop sharing your account, as doing so is against our terms of use.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other