about 2 years ago - EA_Lanna - Direct link
Hi @RockScorpion384,

Epic and Legendary packs from the BP would trigger the timer but not the likes of event/special packs.

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about 2 years ago - EA_Lanna - Direct link

Hi @RockScorpion384,

Oh that's a good point! Thematics packs can drop heirlooms and packs with heirlooms do reset the timers...so taking that into consideration, my gut says it should reset but I'm going to tag @EA_David just in case. He'll set us straight on this. Standard smile

- EA_Lanna

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about 2 years ago - EA_David - Direct link

Hey there,yep I think there's been a mixup. 

@RockScorpion384 Sorry to be the bearer of bad news, but for heirloom purposes the thematic packs are the same as Apex packs. They'll have the low chance of randomly getting shards, they'll count towards the 500 pack guarantee, and  it's your 500th Apex or Thematic pack it'll give you the shards and reset the guarantee. 

The Collection event packs are different, they count towards the collection event reward. 

So in this case, your counter will be reset. I know it's probably not what you wanted - another set of shards again soon would be very nice - but I hope this clears things up. 

Oh and congrats on the shards. 

David.png
10 months ago - EA_Mako - Direct link

Hey @I-Own-Ur-F8,

 

@dSKyNafinchin is correct! Getting the guaranteed heirloom (or in this case the Valkyrie skin) from a collection event will not reset your progress towards getting an heirloom from other packs.

 

Collection packs do not count towards this, so you'd be in the same position after picking up the prestige skin as before.

Mako.png