about 3 years ago - EA_Darko - Direct link

You will need to speak to our Terms of Service team in relation to any ban.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 

 

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almost 3 years ago - EA_Darko - Direct link

Sorry to say @Alvontero but there is nothing that we can do to assist with account related issues such as this on AHQ.

 

Darko

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over 2 years ago - EA_Darko - Direct link

Hey all, I'm going to lock this thread as there is nothing more that we can do to assist with TOS related sanctions on AHQ.

 

If you have a ban on your account then please speak with our TOS team.

Darko 

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