Hi there, @solosoldie942.
We really need to go through some troubleshooting to rule out any issues on your end. So, let's start with the basics. It looks like you're playing on PS4. Are you using a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!