over 1 year ago - EA_Aljo - Direct link

Hi there, @bigshow6slow 

 

Are you sure you're resetting the password for the right account? The one you're posting with hasn't played Apex before so if that is the account the password is being reset for, it wouldn't reflect in the account you actually play on.

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about 1 year ago - EA_Aljo - Direct link

@foeleon305 

 

Did you try what I suggested above? No EA games have been played on the account you're posting with so if that's the account your resetting the password for, and it's not your main account, that could be the reason for this.

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about 1 year ago - EA_Aljo - Direct link

@Littlewhiskey11 

 

If you can't see your password anywhere, try resetting it instead.

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