Thanks for reaching out!
Let's take a look and see if we can get this fixed here. First, have you had a chance to try repairing Apex Legends in Origin to see if that helps? If there's an issue with the game data a repair might fix it.
If you right-click on the game in your Origin library you should see the repair option pop up. Let me know if that helps.
/Kent
Thanks for giving it a shot!
When you have a chance could you grab a DxDiag and share it here so we can take a look? For more details on how to pull one up check out the EA Help website.
Once you have the file please attach it to this thread. Thanks!
/Kent
Hi @3mrooo.
Can you attach the full text file of the DxDiag, if you don't mind? There is diagnostic information in there which could help shed some light on what might be causing the issue.
Thanks!
/Kent
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