about 3 years ago - EA_Aljo - Direct link

Hi there, @Turrubiates_yolo.

 

What happens when your game crashes? Is it closing and sending you back to the main menu of your system or are you just disconnecting from matches? Also, what system are you playing on, and do you use a wired or wireless connection? Thank you.

Aljo.png
about 3 years ago - EA_Aljo - Direct link

Hi there, @Turrubiates_yolo.

 

What happens when your game crashes? Is it closing and sending you back to the main menu of your system or are you just disconnecting from matches? Also, what system are you playing on, and do you use a wired or wireless connection? Thank you.

Aljo.png
about 3 years ago - EA_Aljo - Direct link

@Turrubiates_yolo 

 

Do you get an error message when this happens? Also, do you play on a wired or wireless connection?

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Aljo.png
about 3 years ago - EA_Aljo - Direct link

@Turrubiates_yolo 

 

Do you get an error message when this happens? Also, do you play on a wired or wireless connection?

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Aljo.png
about 3 years ago - EA_Aljo - Direct link

@Turrubiates_yolo 

 

Are you still having trouble with this? There were some issues over the last day, but I believe those have been resolved.

Aljo.png
about 3 years ago - EA_Aljo - Direct link

@Turrubiates_yolo 

 

Are you still having trouble with this? There were some issues over the last day, but I believe those have been resolved.

Aljo.png
about 3 years ago - EA_Aljo - Direct link

@Turrubiates_yolo @leonzurek11 

 

Great! Glad to hear it. If you have any other issues, please let us know. Good luck Standard smile

Aljo.png
about 3 years ago - EA_Aljo - Direct link

@Turrubiates_yolo @leonzurek11 

 

Great! Glad to hear it. If you have any other issues, please let us know. Good luck Standard smile

Aljo.png





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