I'm afraid we're not able to investigate or review any account actions on the forums. It would be best to get in touch with the Terms of Service team by filling out the webform. Please check out this EA Help guide for guidance on how to do that: How to get more information about my ban or suspension
If you've already created an appeal, our Terms of Service team will look into that ban for you and reach back out via email, so you'll just want to wait on that reply.
Please be sure you've checked through these security steps to help prevent anyone else from getting back into the account. An advisor can help make sure the account is secure if there are still any concerns after that point.
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.