We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
Hey everyone,
Just to confirm, the team was aware of these concerns and is looking further into the situation currently.
If you're dealing with a banned account and have not already submitted an appeal, please start there by using the steps linked below:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
If you've already submitted multiple appeals and our TOS team has declined to remove the ban, we won't be able to reverse that decision here. However, if any new information comes to light as a result of this investigation, we'll update this thread as well to let folks know what other actions may be needed.
Thanks for the patience while we're taking a look in the meantime!
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