almost 3 years ago - EA_Kent - Direct link

@slucker314 

 

Thanks! I appreciate the info. 

 

So just to make sure, even without the speaker connected it still isn't detecting your mic in Apex Legends? If you look at your Windows sound settings at the same time Apex Legends is running, does it show that your mic is set as the input device? 

Kent.png
almost 3 years ago - EA_Kent - Direct link

@slucker314 


Got it, thanks! 


Did you ever have the chance to try starting up your PC in a Clean Boot to see if that makes a difference? You can find more details on how to set up a Clean Boot at the EA Help website. Once you have the chance to give it a shot please let me know how it goes. Thanks! 

 

 

Kent.png
almost 3 years ago - EA_Kent - Direct link

@slucker314 

 

Got it, thanks for giving it a shot. 

 

I was curious about something. Looking at the DxDiag you attached earlier, it looks like it had a problem when it tried finding your video capture devices. Do you have a webcam connected to your PC?  

 

 

Kent.png
almost 3 years ago - EA_Kent - Direct link

@slucker314 

 

Got it, thank you!

 

Have you tried running the Windows System File Checker to test and see if that makes a difference? If there's an issue with any system files that could be causing this to happen that may do the trick. You can find more info on how to run the tool over at the Microsoft Support website. Please let me know how that goes when you have the chance. Thanks again. 

Kent.png





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