over 4 years ago - EA_Kent - Direct link

Hey @Pan_dulce666

 

If you haven't already I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. 

For more details on how to set up a case with them check out the EA Help website. If you'd rather you could also speak with them through Twitter or Facebook as well. 

 

 

/Kent






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