over 3 years ago - EA_Aljo - Direct link

Hi there, @alexandruhada8.

 

If you're still having trouble with this, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

Aljo.png
over 3 years ago - EA_Aljo - Direct link

@alexandruhada8 

 

Are you playing on a wired or wireless connection?

Aljo.png
over 3 years ago - EA_Aljo - Direct link

@alexandruhada8 

 

Can you run a UO Trace and screenshot the results? Instructions are here.

Aljo.png





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