almost 4 years ago - EA_Mako - Direct link

Hey there,

 

If you haven't recently used your account and you're finding it's been banned, it's likely that someone else gained access to the account and was up to no good with it. In those cases we would ban the account to stop that activity until we can be sure the proper account owner has control again.

 

Please be sure you've secured your account and then take a look through the link below to reach out to an advisor. They'll be able to look into getting this fixed up for you, thanks!

https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Mako.png
about 1 year ago - EA_Darko - Direct link

Hey @Prezy9 have you appealed your ban with our TOS team?

 

Darko

Darko.png
about 1 year ago - EA_Darko - Direct link

If our TOS team have denied your appeals @Prezy9 then there is nothing anyone can do to change this.


Darko 

Darko.png
about 1 year ago - EA_Darko - Direct link

Hey @Azov1988 these are not copy-paste responses, each case is investigated by our team and they use preformatted responses.


Darko

Darko.png