Hi @Ydriht3rdy,
Account bans aren't something we would be able to investigate here on Answers HQ. The Terms of Service team will need to take a look and determine if the ban can be overturned. You can find more information on how to set up a case with them over at the EA Help site.
If you've submitted a case with them, that is all you would need to do for now. The team will review your account and follow up with you via email as soon as they can. They do review appeals like this on a case-by-case basis, so I'm afraid we don't have a way of seeing how long the investigation may take. Keep an eye out on your email for their reply.
/Kent