about 1 year ago - EA_Darko - Direct link

You will need to speak to our Terms of Service team @BangXIbab.


The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/


  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.





about 1 year ago - EA_Darko - Direct link

If our team has repeatedly denied your appeals @BangXIbab then there is nothing that we can do to change this.


about 1 year ago - EA_Darko - Direct link

Hey @7d7e39db073ff7c2 you will need to direct any such questions to our TOS team.


about 2 months ago - EA_Illium - Direct link

Hi Everyone,  


This post has gotten pretty old at this point, I will be locking it to prevent necroposting.  


If you are running into further issues, please make a new post letting us know what is happening and we can provide any relevant information available.  


If you are playing Apex Legends on an AMD device, please check out our ongoing thread here




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