Original Post — Direct link
Hello. I have been trying for a month now to upgrade to the Braver of Worlds package, but I keep getting an error: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support.

Well, for 2 weeks now I've been trying to contact Xsolla, and it's like pulling teeth. Still haven't gotten a straight answer out of them. Is there any other way to purchase things from the store?
over 3 years ago - LieutenantToast - Direct link
Hi there friend! As was helpfully suggested above, if you haven't tried reaching out to our support team directly for further assistance, I would definitely recommend doing so!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!