LieutenantToast

LieutenantToast


17 Aug

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Glorious Ashes community - we're excited to continue our new series called Guild Gatherings! Guild Gathering topics are a "reverse Q&A" similar to our Dev Discussions, where we ask you about your thoughts on everything related to guilds.

Our team has compiled a list of questions we'd love to get your feedback on regarding guild tools, gameplay, your previous experiences, and more. Join in on our Guild Gatherings and share how your gaming family is special to you!


Guild Gathering #7 - Ideal Members
What characteristics make an “ideal” member for your guild? How do you set and communicate those expectations, and keep track of a member’s performance against them?

Keep an eye out for our next Guild Gathering topic regarding app integrations!

... Read more

12 Aug

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Glorious Ashes community - it's time for another Dev Discussion! Dev Discussion topics are kind of like a "reverse Q&A" - rather than you asking us questions about Ashes of Creation, we want to ask YOU what your thoughts are.

Our design team has compiled a list of burning questions we'd love to get your feedback on regarding gameplay, your past MMO experiences, and more. Join in on the Dev Discussion and share what makes gaming special to you!


Dev Discussion #33 - New Player Experience
What are some of the key elements you think should be introduced to a new player, and how much “hand-holding” do you generally like to see in a game?

Keep an eye out for our next Dev Discussion topic regarding character creation!

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... Read more

09 Aug

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Greetings again my friends - thank you all so much for joining in and sharing your thoughts on internal conflict as it relates to your guild! I'm writing up a recap for our team with your feedback now, but please feel free to keep leaving us notes here in the meantime <3

06 Aug

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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! As others in this thread have helpfully noted, you can check out some of the Pre-Order Packs currently available in our Shop here, which give you access to our Alpha and Beta test phases. If you'd like to participate in our ongoing Alpha One testing, the Adventurer Pre-Order Pack includes access to that!

In addition, I would recommend keeping an eye... Read more
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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend - looks like folks already got you some helpful answers above! While you won't be able to change your primary archetype at all, previously we've shared that you will be able to change your secondary archetype with some level of effort.

I've moved this thread on over to our Support & FAQ section and closed it out - but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend - at this time, there is no way to spend your Embers in the Ashes of Creation Shop. If you'd like to grab the cosmetic items individually in the Shop each month, you can purchase them with your local currency using Stripe or Xsolla. Embers will be used to make cosmetic purchases in the in-game shop later down the line!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend - at this time, there is no way to spend your Embers in the Ashes of Creation Shop. If you'd like to grab the cosmetic items individually in the Shop each month, you can purchase them with your local currency using Stripe or Xsolla. Embers will be used to make cosmetic purchases in the in-game shop later down the line!

As you noted as well, cosmetic items are exclusive to the time they're available in the Shop, and once they're gone, they will not be available again in the future.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend - looks like someone else already got you a helpful answer above! The cosmetics available in our Pre-Order Packs are only available for a limited time, and once they're gone from the Shop, they're gone for good!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! Answering your questions in order below:

[list=1]
[*] We haven't announced any end dates for when these upgrades will be available at this time, but we plan to let you know in advance!
[*] Same answer as above!
[*] There is a separate article for "What is included with my Kickstarter/Summer package?" that might make this more clear. If you were a Kickstarter backer and upgraded from Braver of Worlds to Leader of Men, you would get the Demonic/Angelic racial skins included automatically. You should also th... Read more
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    LieutenantToast on Support Forums - Thread - Direct
Hi there friends! If you're not sure what your particular pack came with access to, you can check out our helpful support articles for what each Pre-Order Pack includes, and ... Read more
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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! You can check out more on where we've shared our philosophy around the options we'd like to provide you in the character creator here.

I went ahead and merged your two threads and closed them out, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!

31 Jul

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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend - answers to your two questions below!

1) Yes, on August 4 at 11AM Pacific the current Pre-Order Packs will swap over to the next version, which will include an all-new set of cosmetic items!

2) You can take a look at which level of Pre-Order Pack grants you access to which particular cosmetic items in our helpful support article here!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend - while previously we've noted that some regions may have harmonized pricing in order to better reflect their local economies, we haven't shared any specifics on what those regions might be quite yet!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

30 Jul

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    LieutenantToast on Support Forums - Thread - Direct
Hiya friend! In general, the forums will likely be getting a style revamp, similar to the way our main website did a while back! When that happens, I would expect to see an update for mobile styles as well.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
Greetings frands! As there were about 6 different threads that opened up on the forums based on the recent combat changes shown on the live stream, I've merged them together into this topic! <3 Discuss away!

26 Jul

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Glorious Ashes community - we're excited to continue our new series called Guild Gatherings! Guild Gathering topics are a "reverse Q&A" similar to our Dev Discussions, where we ask you about your thoughts on everything related to guilds.

Our team has compiled a list of questions we'd love to get your feedback on regarding guild tools, gameplay, your previous experiences, and more. Join in on our Guild Gatherings and share how your gaming family is special to you!


Guild Gathering #6 - Internal Conflict
What makes a “problematic” member for your guild, and how do you handle situations as they arise? What expectations do you set up front, and what are the consequences for failing to meet them?

Keep an eye out for our next Guild Gathering topic reg... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! If you won an Alpha One key in a giveaway (such as our Extra Life streams or social media giveaways), that key is only valid for Alpha One access. If your Alpha One access comes from a Kickstarter or Pre-Order Pack, you have access to the later test phases as well as part of your package.

If you're not sure what access you have on your account, please feel free to reach out to our support team directly here!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

25 Jul

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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! We're continuing to work with the MY.GAMES/Mail.ru team to provide you a migration process for your existing Pre-Order Pack into our account system. Keep an eye out for an email with more news on the next steps to take to migrate your account!

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if there's anything else we can help with in the meantime!

23 Jul



Glorious Ashes Community!

Our next live stream will be Friday, July 30, 2021 at 11:30AM PDT, featuring our latest development updates and an Alpha One giveaway! (Click here to convert this to your local time.)

For this upcoming stream, we'd love to gather some questions from you to answer live! Please submit your questi... Read more

22 Jul

Post


Glorious Ashes community - it's time for another Dev Discussion! Dev Discussion topics are kind of like a "reverse Q&A" - rather than you asking us questions about Ashes of Creation, we want to ask YOU what your thoughts are.

Our design team has compiled a list of burning questions we'd love to get your feedback on regarding gameplay, your past MMO experiences, and more. Join in on the Dev Discussion and share what makes gaming special to you!


Dev Discussion #32 - Guilds
Guild members - what kinds of information do you look for before joining a guild? Guild leaders - what kinds of characteristics are you looking for in new guild members?

Keep an eye out for our next Dev Discussion topic regarding the new player experience!


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