[2020] Unfortunately purchases are currently disabled due to technical difficulties

Hi there! Looks like unknown got you an answer already above, and perhaps our helpful article regarding our partnership with MY.GAMES can answer additional questions you may have: https://ashesofcreation.com/news/2020-08-21-new-adventure-awaits

In the meantime during this transitional phase, if you'd like to grab one of the monthly pre-order packages, we recommend visiting the Intrepid shop and purchasing there instead!

I'm going to go ahead and close this thread out now, but please feel free to reach back out if there's anything further we can help you with!